Refund Policy

Refund Policy

At MECHRONEX, we are committed to your satisfaction with our sci-fi and cyberpunk art and apparel.

Print-on-Demand Products

Our apparel and prints are custom-made to order. Due to the personalized nature of print-on-demand production, we cannot accept returns or exchanges on these items unless they arrive damaged or defective.

Digital Downloads

Digital art downloads are non-refundable once the files have been accessed or downloaded, as they cannot be returned.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue. We will work with you to provide a replacement or refund.

Wrong Item Shipped

If you receive the wrong item, please contact us within 7 days of delivery and we will arrange for a replacement at no additional cost.

Contact Us

For any questions about our refund policy or to report an issue with your order, please contact us at your earliest convenience.